Posts Tagged ‘relational trust’

Three Cups of Tea

Monday, July 19th, 2010

I have just finished reading a fantastic book – Three Cups of Tea by Greg Mortenson and David Oliver Relin. I was particularly interested in this biography because of my connection with the Rata Teachers’ Support Trust and the fact that I will be volunteering in India later this year. The book describes Greg’s journey to help build schools in Pakistan and Afghanistan. He provides a real example of courageous leadership with a commitment to educating children, especially girls. His clear focus and passion are exhibited in his treatment of obstacles. Failure was something to learn from; obstacles an opportunity to think differently. This is the type of leadership we need for the future – adaptive, reflective and resilient.

The greatest lesson Greg learnt was to “share three cups of tea, to slow down and make building relationships as important as building projects (p.150).” This may have seemed more time consuming to start with but in the long run it produced more sustainable results. Too often leaders are focused on doing things rather than creating connections. They become driven by improving the external environment of their organisations without considering the foundational relationships that underpin the organisation’s success.

In their work based in Chicago schools, researchers Bryk and Schneider came to the conclusion that relational trust was foundational for school improvement. They suggested four vital signs for identifying and assessing trust:

  • Respect – genuinely talking and listening to each other in ways that acknowledge and accept the views, ideas and beliefs of others.
  • Competence – the ability and willingness to fulfill responsibilities and believe others to be competent.
  • Personal regard – caring for each other personally and professionally. Going that extra mile.
  • Integrity – keeping ones word. Putting the needs of children first, even when tough decisions need to be made.

These points were all exhibited by Greg Mortenson. He did not try to impose his views on those he was working with and he was prepared to do what was needed, at times with great personal sacrifice. The building of trust allowed him to work in areas that few could access and to provide education to many.

Future leadership is very much about collaboration, building professional learning networks and growing capabilities in others. It builds on trust and integrity and comes from the heart as well as the head. Future leadership requires leaders who listen and who constantly reflect on their own behaviour.

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